Bangladesh High Commission Malaysia- Appointment.bdhckl.gov.bd

Appointment.bdhckl.gov.bd. Appointment bdhckl.gov.bd/Entry list/Reissue/Poslaju. Also, B.D. Embassy K.L. Address, Contact Number, Maybank Account, Passport Renew, Passport Check Online, Delivery Poslaju. (বাংলাদেশ হাইকমিশন মালয়েশিয়া পাসপোর্ট ডেলিভারি স্লিপ চেক, ও ট্রাভেল পাস- পাসপোর্ট নাম্বার দিয়ে পাসপোর্ট চেক, পাসপোর্ট এপারমেন্ট).

BDHCKL- Bangladesh High Commission Malaysia(বাংলাদেশ হাইকমিশন মালয়েশিয়া)

Malaysia and Bangladesh have maintained an excellent bilateral relationship since the independence of the People’s Republic of Bangladesh in 1971. Bangladesh got recognition from Malaysia on 31 January 1972. Bangabandhu Sheikh Mujibur Rahman, the Father of the Nation in Bangladesh, visited Malaysia in 1973 and set the Bangladesh-Malaysia relationship. Around 800,000 Bangladeshi people reside in Malaysia with different visa permits, including students, workers, professionals, and so more.

Bangladesh high commission Malaysia is also known as Bangladesh high commission Kuala Lumpur. The short form of Bangladesh Bangladesh high commission Kuala Lumpur is Bdhckl, BDhkl, and B.D Embassy.

Many Bangladeshi expatriates are working here as workers of local and international companies. Nowadays, the company applies for their worker passport renewal virtually due to the COVID-19 pandemic.

So, this article will help the Malaysian people and owners of the company who want to understand the entire process of how to apply for passport renewal and delivery via Pos Malaysia (Postlaju).

Bangladesh High Commission Malaysia (BDhckl) Address: (বাংলাদেশ হাইকমিশন কুয়ালালামপুর, মালয়েশিয়া ঠিকানা)

Bangladesh high commission Malaysia has two offices in Kuala Lumpur. The main office is at Jalan Sultan Yahya Petra, which provides all services except passport reissue and delivery. It provides services for both Bangladeshis and foreigners. The service-related recruiting of Bangladeshi workers provides by the BDHCKL.

Address: Bangladesh High Commission, No. 5B & 5C (Lot No. 9 & 10), Jalan Sultan Yahya Petra, 54100 Kuala Lumpur, Malaysia.
Services: Travel Pass, Document attestation, passport and certificate verification letter, marriage certificate verification, and more.
Consular Services: +60326040949
Bdhckl Facebook Page Link– https://www.facebook.com/bdhckl

Bangladesh High Commission Malaysia All Services. Appointment bdhckl.gov.bd

BDHCK Consultant Contact Number:

WhatsApp, IMO & LINE Number: +60176852551
Bangladesh Number:  +8801601903048WhatsApp Logo 2022

Bangladesh High Commission Malaysia Contact Number:+60176852551 (Non-official WhatsApp, IMO & LINE Number). We always discourage paying money for services.

Bangladesh High Commission Malaysia website: https://www.bdhckl.gov.bd

Bangladesh High Commission Malaysia Passport Service Center

BDHCKL Ampang Passport Application Receive and Delivery Centre (বাংলাদেশ হাইকমিশন মালয়েশিয়া পাসপোর্ট আবেদন ও রিচিভ সেন্টার)

Address: 166, Jalan Besar, Pekan Ampang, 68000 Ampang, Selangor, Malaysia.
Services: Passport reissue, delivery, and Travel Pass Application.
Passport Service Centre: +60176014484, 0162747917
Email: mission.kualalumpur@mofa.gov.bd

Bangladesh High Commission Malaysia Bank Account

(বাংলাদেশ এম্বাসী মালয়েশিয়া May Bank অ্যাকাউন্ট নাম্বার)

Account Name: Bangladesh High Commission
May Bank Account: 564427102268

Bangladesh High Commission Malaysia Passport

Bangladesh Embassy Kuala Lumpur Passport Renewal Process

BDhckl started the passport renewal system virtually due to the COVID-19 pandemic. Now, the applicants can send their documents to the BD embassy through Postlaju and other logistic service provider agencies. So, the applicants need not come to the Embassy physically to renew their passports.

বাংলাদেশ হাইকমিশন মালয়েশিয়া অনলাইনে পাসপোর্ট আবেদন প্রক্রিয়া

BDHCK Passport application new fees for worker and student

Today, we will show the entire process of the passport renewal application and delivery. In this regard, we have divided the whole process into three stages. The three stages are as follows:

  1. Application For Bangladesh passport renewal in Malaysia
  2. Bangladesh Passport Status Check Online
  3. Bangladesh Passport Delivery Online

BDhckl Reissue

1. Bangladesh Passport Renewal in Malaysia

Based on the instruction of the Bangladesh High Commission in Kuala Lumpur, Malaysia, we have divided the passport renewal process into four steps.

The four steps of the Bdhckl passport renewal are as follow:

  1. Passport Application Form Download and Fill up
  2. Deposit Money to Maybank Account(RM 145/484)
  3. Do Photocopy Passport Info & Visa Page (Visa page is not mandatory)
  4. Send all Documents to BDhckl (Jalan Sultan Yahya Petra) Office.
 Step-1 Application Form

Firstly, applicants must download the Bangladesh passport Reissue/Information Alteration/Correction Application Form. You may click the following link to download the passport renewal form.

বাংলাদেশ পাসপোর্ট আবেদন ফর্ম ডাউনলোডঃ Bangladesh Passport Renewal Form- Passport Renewal Form

Additionally, applicants need to fill in the application form with their name, passport number, signature, amount of fees, branch, receipt number, issue date, expiration date, and so more. Everyone must click on a regular delivery; because the B.D Embassy Malaysia does not provide express service.

Step-2 Maybank Deposit

Secondly, applicants need to deposit money to the following Maybank account. Applicants must need to send the original copy of the money receipt. However, we suggest keeping a photo on your smartphone and scanning a copy or photocopy.

Bangladesh Embassy Malaysia May Bank Account & Fees
Account Name: Bangladesh High Commission
May Bank Account: 564427102268

Passport renewal fees are RM 145 for students and workers.(ছাত্র এবং ওয়ার্কার দের জন্য ১৪৫ রিঙ্গিত)

Passport renewal fees are RM 484 for tourists, professionals, and second-home. The applicants should attach additional documents to pay only RM 145.

Bangladesh embassy has set the R.M. 44 for Travel Permit and R.M. 20 for verification letters for passports, marriage certificates, and more.  Bangladesh high commission Malaysia has only one May Bank account; hence, the applicants should deposit money to the account mentioned above.

BDhckl does not accept money via online fund transfer, bank cheque, and ATM transfer.

Bangladesh embassy in Malaysia accepts only the Yellow Cash payment slip. Applicant must check the passport number and name before depositing the money. BDhckl does not take deposit slips if the name and passport number are different from that passport.

For example, follow the instructions mentioned in the figure to know how to deposit money to Maybank.

(বাংলাদেশ হাইকমিশনে পাসপোর্ট আবেদনের জন্য মে ব্যাংকে রিঙ্গিত জমা দেওয়ার নিয়ম দেখুন নিচের ছবিতে)

 

Bangladesh High Commission Malaysia May Bank 145 Deposit Receipt For Students and Workers Sample

Step-3 Compiled 4 Items

Additionally, the applicants should compile the four documents together, including the application form, Maybank original payment receipt, passport information & visa page. It is unnecessary to have a valid visa for passport renewal; however, the Embassy suggests attaching an expired visa, whatever you have. Your visa permit will identify your category, whether you need to pay RM 145 or RM 484.

Step-4 Sending Documents To the B.D. Embassy

Finally, the applicants must send their documents to the following address: No. 5B & 5C (Lot No. 9 & 10), Jalan Sultan Yahya Petra, 54100 Kuala Lumpur, Malaysia.

Many applicants send the documents to the Ampang passport receiving and delivery centers. Many of them have been sent to the previous embassy location. Bangladesh high commission suggests sending all documents to the following address. The B.D Embassy Kuala Lumpur is not accountable for documents lost or delayed in Courier.

2. Bangladesh Passport Check Online

Bangladesh passport status checking online has three steps. The three steps are as follows:

  1. Documents Status Check By Poslaju Tracking Code
  2. Bangladesh Passport Check Online Malaysia
  3. Bangladesh Passport Status Check by Enrolment ID
1. Documents Status Check By Poslaju Tracking Code

In section one, you have sent your documents via Postlaju and other logistic service provider companies. Applicants can check their document’s whereabouts by tracking code. It is a very significant way to be ensured whether the Embassy has received your documents or not.

Gopal, Yadav, and Shiela are responsible people who usually receive the items. For example, items are delivered to Gopal. It is good to see that your documents have been reached the correct destination.  So, you have to wait several days to get the delivery slip number once the High Commission receives the items.

poslaju delivey sample bdhkl

2. Bangladesh Passport Check Online Malaysia

Bangladesh passport check by passport number in Malaysia has two ways to check status: passport check for entry list and passport check for delivery slip number.

Appointment.bdhckl.gov.bd/Entry List

Bangladesh high commission Malaysia has launched a new entry list checking system to check the passport status. In addition to Postlaju, the applicant can check their passport to see whether accepted by the Embassy or not.

To check the passport in the entry list, applicants need to insert their passport number into the search box and click the search icon to verify whether the Embassy authority has received their passport or not. You can also click the following link- https://appointment.bdhckl.gov.bd/entrylist

(পাসপোর্ট Entry List চেক করুন নিচের লিঙ্কে- পাসপোর্ট নাম্বার দিয়ে পাসপোর্ট চেক)

(Reload The Page To Check Again or Another Passport)

Bangladesh Passport Check For Delivery Slip Number

This section represents how to know the delivery slip number. The applicants need to insert their passport number into the following box below and click the search button to get the passport delivery slip number. They can also click the following link (appointment.bdhckl.gov.bd/reissue)

Appointment.bdhckl.gov.bd/reissue

নিচের সার্চ বক্সে আপনার পাসপোর্ট নাম্বার দিয়ে সার্চ বাটন ক্লিক করলে পেয়ে যাবেন ডেলিভারি স্লিপ নাম্বার

(পাসপোর্ট ডেলিভারি স্লিপ (MYS ) জানার উপায়: পাসপোর্ট ডেলিভারি স্লিপ চেক) https://appointment.bdhckl.gov.bd/reissue

3. Bangladesh Passport Appointment Poslaju

Bangladesh High Commission Malaysia has stopped delivering passports physically; therefore, applying for an online appointment is no longer possible (September 2021). However, applicants can apply to get their passports delivered via Postlaju. B.D. Embassy offers online passport delivery through 41 centers.

BDhckl Poslaju

Applicants can choose any 41 Postlaju centers, including Kuala Lumpur, Penang, Johor Bahru, Cameron Highland, Seremban, Malacca, and more. So, the applicants can get their passports via only these Poslaju centers. Bd Embassy Kuala Lumpur advises the applicant to collect the passport from the nearest centers.  Now, you can click the following link to apply to get your passport delivered via Postlaju.

Appointment.bdhckl.gov.bd/Poslaju

(বাংলাদেশ হাইকমিশন কুয়ালালামপুর মালয়েশিয়া থেকে পাসপোর্ট  পোস লাজুর মাধ্যমে সংগ্রহের জন্য নিচের লিঙ্কে গিয়ে আবেদন করুন-কুয়ালালাম্পুর, জহরবারু, পেনাং, ক্যমেরুন হাইল্যান্ড)।

পোষ্ট অফিস (POS Malaysia) এর মাধ্যমে পাসপোর্ট সংগ্রহের জন্য

https://appointment.bdhckl.gov.bd/poslaju

Poslaju Passport Tracking

 পোস লাজু তে পাসপোর্ট চেক করতে নিচের লিঙ্কে ক্লিক করুন এবং আপনার Barcode নাম্বার দিয়ে চেক করুন।

Bangladesh Passport Status Check by Enrolment ID

This section (Bangladesh passport status check by Enrolment ID) shows how to check Bangladeshi passport status. This instruction is crucial for Bangladeshi people in Malaysia and anyone worldwide. People can check their passport status from Malaysia, Bangladesh, Saudi Arabia, Iraq, Iran, Canada, the USA, the U.K., Europe, and so more.

Applicants can check their passport status only when they get their enrolment I.D. or delivery slip number. Applicants must click the following link to check their passport status. The most common status is pending for scan, pending for A.D., pending for Print, and passport is ready pending for issuance, etc.

(পাসপোর্ট কি কোথায় এবং কি অবস্থায় আছে সেটি জানার জন্যে নিজের লিংকে ক্লিক করুন এবং চেক করুন ডেলিভারি স্লিপ নাম্বার, জন্ম তারিখ দিয়ে) আপনার ডেলিভারি স্লিপ নাম্বার এবং জন্ম তারিখ কমেন্ট করলে আমরা চেক করে জানিয়ে দিবো।

Bangladesh Passport Online Status Check Link

For example, you need to insert your enrolment I.D., date of birth, and Captcha code.

Bangladesh passport status check Malaysia

Bdhckl Name Amendment (নাম সংশোধন কিভাবে করবেন)

Recently, many Bangladeshi expatriates have got dissimilarities in their name, enrolment, and passport number. It is an unintentional mistake by the Embassy due to an excessive workload. However, the applicants can apply to amend their name through the Bangladesh embassy amendment page. Click the following link and follow the instruction thoroughly for correction.

BDHCKL Travel Permit

(বাংলাদেশ হাইকমিশন মালয়েশিয়া ট্রাভেল পাস)

বাংলাদেশ হাইকমিশন মালয়েশিয়া ট্রাভেল পাসের আবেদন কিভাবে করবেনঃ

তিনটি ডকুমেন্ট লাগবেঃ

১। ৪৪ রিঙ্গিত ডিপোজিট শ্লিপ
২। পাসপোর্ট ফটোকপি অথবা এন আই ডি কার্ড অথবা জন্ম নিবন্ধন
৩। রঙিন ছবি ৩ কপি(পাসপোর্ট সাইজ)

(ডিজিটাল পাসপোর্টের ফটো কপি থাকলে একদিনেই ট্রাভেল পাস পেয়ে যাবেন আর এন আই ডি অথবে জন্ম নিবন্ধনের কাগজ জমা দিলে বাংলাদেশ থেকে ভেরিফিকেশ হয়ে আসলে পাবেন কিন্তু সময় লাগবে)

Travel permits and special passes are completely different. Malaysia Immigration gives a special pass. Travel Permit (T.P.) is issued by Bangladesh High Commission. Information about travel permits is given below:

Travel Permit

A travel permit is a temporary arrangement as an alternative to the original passport. It is valid for 90 days. BDHCKL provides an emergency travel permit for Bangladeshi workers and travelers who want to return to Bangladesh without a passport.

Conditions for Obtaining a Travel Permit

Bangladeshi people can get it easily whose passports have expired, lost, or damaged. The application must be followed by the information of the old, lost, or damaged passport. If the passport is lost, according to the law, it must be reported to the police along with the application, which means it is proof that the passport has been lost. Then you will get a Travel Permit (T.P.) in one day.

However, it will take time for those who have never had a passport. Because their citizenship has to be verified from Bangladesh. It is illegal to give T.P. without confirmation of citizenship. You will not receive T.P. for submitting incorrect or false information or paper.

How To Apply For Travel Permit

Along with the application form, 3 copies of passport size color photograph, photocopy of passport (if any), visa photocopy (if any), photocopy of iCAD (if any), paper of Maeji / Iman / B.M., i.e., anyone of them should be submitted as proof. (Passport number is written on Visa, iCAD and Iman / MEG / BM paper, which can confirm citizenship).

Those who do not have a passport have to give it along with the letter of UNO or Deputy Commissioner of their Upazila. This is a way to ensure the citizenship of those who do not have a passport. The applicant’s family must apply to the UNO office to expedite. UNO will then verify and email the citizenship information to the High Commission to ss.lab.kl@gmail.com. As a result, the High Commission will give TP. Remember that T.P. cannot be offered without confirmation of citizenship.

BDHCKL Travel Permit Application Fee

It is 44 Ringgit (R.M. 44) Bank Draft (Yellow color) Maybank Account No. 564427102268 to be deposited at any branch counter and take a yellow slip.  The applicants need to submit the yellow receipt. However, electronic transfers and cash are not accepted.

Address to Apply

Passport Service Center, 16 Jalan Besar, Ampang (next to Ampang LRT), Kuala Lumpur, Malaysia. (166 Jalan Besar Ampang, Kuala Lumpur, Malaysia).
That means you must give the application: 3 color photographs, a photocopy of your passport or Visa, yellow bank slip of the fee deposit.
Submission time: 9 am to 12 pm.
Delivery: 4 – 5 pm.

On behalf of Newsmoor.com, we request all Bangladeshi expatriates in Malaysia to follow social etiquette and prevent the causes of climate change.

Best Consultancy Firm in Bangladesh For Canada
আপনি যদি ইংরেজি বুঝতে না পারেন তাহলে- পাসপোর্ট ডেলিভারি স্লিপ নাম্বার পেতে ও পাসপোর্ট ডেলিভারির জন্য Appointment নিতে আমাদের পোস্টের নিচে আপনার নাম এবং পাসপোর্ট নাম্বার দিয়ে কমেন্ট করুন। আমরা আপনার কমেন্টের নিচে সব জানিয়ে দিবো।

নিজের কাজ নিজে করতে শিখুন, প্রয়োজনে আপনার পরিবার ও আশে পাশের মানুষের কাছ থেকে সহযোগিতা নিন। কোন অপরিচিত ব্যক্তির কাছে টাকার বিনিময়ে সাহায্য নেওয়া থেকে বিরত থাকুন।

এগুলোর বাইরে কোন তথ্য জানার থাকলে কমেন্ট করুন আমাদের টিম সহযোগিতা করবে করবে শুধুমাত্র তথ্য দিয়ে।

Media Convergence Definition, Example Types & Elements

Media Convergence Example- Example of Media Convergence. Media Convergence in Journalism. Who and when established the Media convergence theory? Also, Examples and Elements of Media Convergence. Characteristics of New Media Audiences.

Convergence

Convergence means converging multiple items to unite things to get benefits.  It is the process of forming a unique thing by utilizing two or more things. The convergence has been happening in all sectors to meet people’s demands. This world is very famous in the medical discipline. As per the technological revolution, technological and media convergence has been impossible to reverse trends.

Types of Convergence

According to Henry Jenkins, the six types of convergence are technological, media, global, economic, cultural, and organic.

Media Convergence

Media convergence refers to merging diverse media outlets, including traditional and new media, to promote the program and media content. The traditional and new media have been merged to adjust to new technology. There are many types of convergence, such as technological convergence and cultural convergence. The new technology and culture have changed human lifestyles. The revolution of technology stimulates media convergence. Technology adoption theories and models explain why and how people accept new technology excessively. Additionally, technological and cultural convergence forces the mass media to converge with other mainstream and new media.

Media Convergence Example

Example of Media Convergence 

For example, the most popular Indian reality TV show name is “Indian Idol.” It is a singing competition Television series. Sony Entertainment Television telecasts the full episodes. Firstly, the candidates need to download the Sony liv app for registration. Sony Television has social media pages to promote the programs. The TV authority uses social media platforms to promote upcoming episodes as most people access new media sites more than traditional media. They also request their audiences to vote for their favorite contestants via smartphones. The active and passive audiences can provide their opinions via social media platforms like Facebook and Instagram. Sometimes, they use FM and traditional radio to advertise the program. In sum, the program authority merges Sony Television, smartphones, radio, Facebook, and YouTube channel to promote the program successfully. It is an example of media convergence in the digital era.

Media Convergence in Journalism

Media convergence in journalism means mutually utilizing print, broadcast, and online media to promote the news. Journalists use many media to spread the news among the maximum number of people locally and internationally. Media convergence in journalism appears as a significant step toward survival in the new media age.

There are two types of media convergence in journalism: (1) media convergence in collecting news and media convergence in reporting the news. Firstly, journalists collect information from other media and cite the source name when publishing information. It enhances the news value in print journalism. Television channels disseminate news from other channels such as radio, TV, newspapers, and social media.

Secondly, media authority uses multiple media to publish the news. People prefer to read online newspapers from social media sites rather than printed papers. Therefore, journalists publish the news via a printed newspaper and website portal and share them on social media platforms to reach more audiences.

Example of Media Convergence in Journalism

For example, The Star is the most popular newspaper outlet in Malaysia. A journalist for “The Star” has collected information from Malaysiakini. The Star has published the news via printed newspapers and online portals. They have also shared the news link via their Facebook page to reach the news among social media users. The authority has converged a few media to spread the news among a maximum number of audiences.

Technology Convergence

A long time ago, people used to listen to the radio to get news, Television to watch drama, cameras to capture photos, and bookshelves to keep books. Nowadays, people use only smartphones and computers to fulfill all their needs.

Who and when established Media convergence theory?

Henry Jenkins introduced media convergence theory in 2006 via his book Convergence Culture: Where Old and new media collide.

Elements of Media Convergence

The five essential elements of media convergence are technological, social, industrial, textual, and political.

Technological Convergence

Technology convergence has brought computer, communication, and content together, which is called 3 C. Here, 3 C refers to a computer, communication, and content. Computers and smartphones have digitilized the content, and digital content has changed the process of communication. The revolution of new technology and media convergence has changed the way of generating content and distribution. It has influenced the news production and distribution process totally. For example, now, every newspaper outlet has its own social media fan page, providing breaking news. Technology has allowed these outlets to operate live video programs that provide very authentic news for audiences.  Therefore, subscribers are getting instant news through new technology convergence. It is definitely a positive impact of convergence in communication outlets.

Social Convergence

Social media convergence has both positive and negative impacts on society. It is called the double edge sword for the communication sector in society.  Social media are a computer and application-based networking system that ease human communication through the internet (Kobiruzzaman, Waheed, Yaakup & Osman, 2018). Social media have emerged as the most convenient and popular communication platform, also known as new media. People are adopting social media for entertaining, imparting knowledge, sharing information, and communicating. There are many types of social media such as Facebook, YouTube, Twitter, WhatsApp, WeChat, Instagram, Zoom, Google meet, TikTok, QQ, Douyin, Sina Weibo, QZone, Snapchat, Reddit, Pinterest, and so more. Social media convergence made the news free of charge, so everyone could watch the news easily.

Many traditional media outlets disseminate the news through social media. For example, a newspaper outlet publishes printed newspapers, and it updates the same news on social media platforms. Thus, anyone can consume news from social media platforms without buying a printed copy of the newspaper. Social media convergence eases the way of reporting news for news reporters and editors. It has enabled news reporters and editors to collect news within a short time and disseminate them. Many journalists share their content on social media so that everyone can know who is the content writer.

Industrial Convergence

Many big industries have been merged into one giant company to dominate the sector. For example, in the 1990s and 2000s, many media companies expanded their business interest and merged with other companies. In the 1990s, industrial convergence is the  Viacom-Paramount (1994) and Disney-ABC (1995). In the 2000s, example of the biggest company merger is America On-Line (AOL), Time Warner, Viacom-CBS (2000), and NBC-Universal (2004). They took over the company to expand business in the media sector.

Textual Convergence

Textual convergence refers to the merging of printed media into online news media. For example, books and newspapers have been converted into social media-based writing and reading practices, also known as digital journalism. Anyone can contribute to the media industry by commenting on social media platforms. It is called textual convergence in media. Journalists are earning knowledge and improving themselves through convergence. Now journalists can view others’ content easily because of convergence. They are getting ideas and improving themselves. It lets them learn more about generating media content’s rules and regulations. Media convergence creates a new way to interact between media practitioners and audiences. Readers comment to express their opinion. So, it allows for making interactive communication atmosphere.

Political Convergence

Convergence has managed to increase the similarity between political parties worldwide. It brings the similarity between political parties and policies inside the parties.

Characteristics of New Media

Audiences According to Don Tapscott (2008), new media audiences have the following characteristics:

  • New media audiences want liberty in everything they do—for example, freedom of choice and expression.
  • New media audiences love to customize, scrutinize, and personalize.
  • They look for corporate integrity and openness when deciding what to buy and where to work.
  • New media audiences want entertainment and play in their work, education, and social life.
  • They are collaborative and relationship generation.
  • Audiences are innovators.

Social media availability has formed the characteristic of new media audiences.
In Conclusion, If someone asks me to do I think convergence is essential or not? I will answer: Yes, I think change is always good. Change is part of the natural adoption process that drives the communication industry. The problem will occur when we avoid change. So, we cannot avoid the pace of change.

Citation For This Article (APA 7th Edition)
Kobiruzzaman, M. M. (2023). Media Convergence Definition, Example Types & Elements. Newsmoor- Educational Website For Online Learning. https://newsmoor.com/media-convergence-example-elements-of-media-convergence-in-communication/