Cyberbully Case Study on Bangladeshi Girl-How to Prevent Cyberbullying in Bangladesh.

Cyberbully Case Study on Bangladeshi Girl-How to Prevent Cyberbullying in Bangladesh. Definition of cyberbullying. Cyberbully Case study on Bangladeshi girl. How to prevent cyberbullying in Bangladesh.

Cyberbully Case Study on Bangladeshi Girl

What is Cyberbullying

Cyberbullying refers to a bullying event occurring in online life. It is a new phenomenon in the network era. People use the Internet to do harm to individuals or groups, malicious, repetitive, and hostile, so as to make others hurt. This phenomenon also occurs in adolescents and minors, especially in adults. With the popularity of social networking sites, “online bullying” has begun to evolve into a global wave and become a more and more serious social problem. This phenomenon will cause tremendous psychological harm to people and affect their healthy development and growth. Cyberbullying (also known as malicious sabotage) refers to the act of attacking others on the Internet.

If you keep talking to someone and the other person feels that your words have threatened his own safety or the safety of others, your actions are illegal. If you encounter uncomfortable comments on the Internet, tell your guardian. Many e-mails and instant-messaging tools have blocking options that you can use to shield harassment information.

Parents can also save harassment emails and send them to e-mail service providers. Most vendors have formulated appropriate policies to restrict users from harassing others online. If the harassment information contains comments on a website, you can contact the ISP to help you find hosting. Website. You can provide it with Internet services. Business contacts to make them aware of these attacks.

Cyberbully Case study on Bangladeshi girl

The Internet is becoming more popular in Bangladesh day by day. According to many surveys, teenagers are more into social media while using the internet. According to Google, the number of active internet users is now 4 crores with 35% active users every day and it will be 9 crores within the year 2020. In Bangladesh, almost 49% of students have reported being a victim of cyberbullying.

According to the safe internet study conducted by the Telenor group, the students are either being bullied or disturbed online or being bullied by the same person both online and offline. This study has come to the conclusion that 49.5% of Bangladeshi teenagers had been victims of cyberbullying until 2016. This study indicates that 61% of students in Bangladesh would not send explicit messages online, which known as “sexting”. Around 38% of students expressed positive opinions about consult with their parents. This study covered 1,510 pupils in Bangladesh. Basically, in Bangladesh, girls are being bullied more than boys. This is one of the major reasons behind suicides.

The rate of suicide among young girls is increasing day by day.  According to the increasing of internet user all over the world the negative impacts of the internet is being visible day by day. In recent years Bangladesh has experienced an outstanding development in the communication technology sector. According to the Bangladesh Road Transport Corporation (BRTC) report in 2016, there are more than 10 million people use smartphones and 66.8 million internet subscribers what has increased by 22% by 2016 (Faisal, 2017). After the launching of 3G service by telco company the number of internet users increased tremendously across the country.  The population of Bangladesh is around 160 million+ where 10 million people use mobile phones and 23 million Facebook users.

The government of Bangladesh has taken some initiatives in recent years to develop Bangladesh technologically as well as economically (Faisal, 2017). Technology is a blessing for us when we enjoy the opportunities of technology but we feel very sad when experiencing the negative impact of technology. In the recent era, social media has become one of the most popular media amid people for communication, sharing knowledge, information, data and building relationship, and online marketing (Hendricks, 2013; Giddens, 2018).

According to a statistic report in 2018, there are more than 800 social media in the world including Facebook, WhatsApp, Twitter, Imo, Viber, Instagram, LinkedIn, and so on. The amount of these social media users is more than 2.8 billion all over the world. The media and communication technology such as social media especially Facebook have both positive and negative impacts on the human being. Facebook is the most popular social media as per the statistic report in 2018, and the amount of users is 2.23 billion. Facebook has brought opportunity into communication from the perspective of Bangladesh.

Most of the teenagers are possessing at least one Facebook account conducted by themselves. Apart from the positive impacts of these social media especially Facebook on the young generation. After all, many girls are committed to suicide because of cyberbullying on social media.

Cyberbully Case study on Bangladeshi Girl Afrin Laboni

We want to talk about a girl’s story who has been affected by cyberbullying.  Afrin Laboni a Bangladeshi girl who studies at a renowned public university in the capital named Jagannath university abbreviation is JnU. She is a very intelligent student at the accounting and information system department of Jagannath University. Afrin was born in a very remote area in Bangladesh, and her father was a school teacher who already passed away three years ago and her mother is a housewife. They are two siblings and both are very studious students at the same university. She was also an activist of Bangladesh’s ruling government’s student wing Bangladesh student league organization. She is acting role as an organizing secretary at the Bangladesh student league of Jagannath University.

Although Her hometown was a very remote area in Bangladesh, she is a very sophisticated and enthusiastic girl. Now she is 27 years old and her height is approximately 5.7 inches. She is a very intelligent and beautiful girl. They have a very happy family and the days are going very well. She is an activist of Bangladesh ruling government student wings named Bangladesh Chhatra League. In 2017, her mother got sick and admitted to Dhaka medical hospital and just after one month of her mother’s illness, she could know her mother is affected in chronic kidney disease. Always she was staying with her mother to serve her.

In the meantime, she applied for contesting miss world Bangladesh 2018. Miss World Bangladesh is the very popular national beauty pageant of Bangladesh. This solemn event was created to give beautiful Bangladeshi girls the opportunity to participate in the “Miss World” pageant. Antar Showbiz created Miss World Bangladesh to be the country’s first nationwide pageant. The event’s mission is to support the empowerment of women and the opportunity to represent Bangladesh at an international level. With her great efforts and endeavors, she secured her position as the top ten beauty contestant and became the best behavior of the miss world Bangladesh 2018.

In a very short time, she achieved huge popularity among the young generation. She came under limelight once again for her weird answer to judges. It turns out, Afrin had been lying about her marital status since she joined the pageant. According to the investigative report of India Times, she had a court marriage with her ex-husband Ataur Rahman Atik in the Jamalpur Court back on August 18, 2014. They got divorced on May 17, 2016, and Atik later filed a case against her accusing her of theft. The case is still ongoing. Her husband Ataur Rahman Atik published some of them the intimate photos on social media to humiliate her.

The photos went viral on social media especially on Facebook within a short time. According to the rules of miss world Bangladesh, no one can participate in this contest who is married therefore she got kicked out from miss world competition 2018. Although her husband could not prove that she was married but she got viral on Facebook. Thus, she had been affected by cyberbullying. A rumor went viral onto social media that she lied about miss the world competition.

Thousands of peoples misunderstood as well as humiliated her on social media through timeline status and comments. Many descent and vogues comments made her depressed and sad. She never knew that something is waiting for her in this kind of situation. Her mother succumbed to injury at that time and she thought this cyberbullying lead her mother to lead to get death soon. She decided to commit suicide when she got kicked out of miss world competition and lost her mother.

At that time most people threw bad comments against her such as she is a very stupid girl, liar, thief, and so on. They used to use very indecent words during comment against her. she also filed a defamation case against Atikur Rahman who pretended to her husband. The case was filed with the police station and it is still an ongoing process. Now everyone knows that it was a false and fabricated conspiracy against her to kick out of the miss world competition. She also believed that she has been suffered from unimaginable damage in her life only for the misuse of social media.

According to her opinion, all of the bad things in her life have come from a lack of awareness. She also acknowledged that she should have become more conscious about her personal life as well as capturing photos and videos. She went to a psychologist for getting relief from all of these problems. Now she is leading a normal life like other girls in Bangladesh but still could not forget that crucial times that triggered her to commit suicide.

How to Prevent Cyberbullying in Bangladesh

          Cyberbullying is one of the major concerns for parents all over the world. In the era of media communication, it is very difficult to control or observe the usage of the internet when it comes to children. That’s why the government should take responsibility to stop or at least control cyberbullying. Though in Bangladesh the internet was introduced very late compared to other countries, yet it has become popular within a blink of an eye. Most of the people are using the internet in day to day life. And for the school-going children, their favorite past time has become using social networking sites, for example, Facebook and WhatsApp.

Sexual predators or simply older people are using social media as a platform for blackmailing or bullying. Most of the time teenagers, especially girls are being victimized for this. As they are vulnerable and young, people tend to use social media in order to bully them or force them to do things according to their will. For the socio-cultural norms, most of the time children are really afraid to seek help from their parents or take necessary security steps while they were being bullied. And as a whole, it affects the mental health of teenagers in a very negative way sometimes leads to clinical depression and sometimes suicide.

The Bangladeshi government has taken action to stop cyberbullying. Recently new ICT act has been introduced and under these acts, to reveal the person who is bullying or take legal steps against that person has become very easy. Not only these, but the government is also promoting mental health care for the victims. Many organizations are holding awareness seminars, programs, and dramas to create awareness regarding cyberbullying. Still, the rate of bullying is increasing day by day which is affecting the socio-cultural condition in Bangladesh greatly. In Bangladesh, with the development of the internet, social media, mobile phones, Cyberbullying is happening more and more.

The means of cyberbullying are getting higher and higher. Cyberbullying is everywhere. It has affected our lives and affected by society. Cyberbullying rises exponentially. The continued occurrence of this phenomenon will affect the sustainable development of society. From all aspects of life, we must find some feasible ways to reduce the occurrence of cyberbullying.

According to where cyberbullying commonly occurs, we can divide it into two areas, source and receiver. These two areas are the main factors of cyberbullying. The sources refer to some communication way in the network area that disseminates information or are senders of information. So, these sources could be the advertisement on the website, the link from shopping application, the poster on YouTube, Facebook. The receiver refers to some user who is using some platform or carriers on the Internet. The receiver could be a person of different ages or a group and company that committed to a certain field.

In general, a good combination of two factors will greatly reduce the occurrence of cyberbullying. From the source factor, different media have different characteristics. But these different media are attracting victims by using the spread of false information. This false information uses the curiosity of the victim to expose the victim’s information and thereby control the victim. Another source of causes of bullying is the freedom of speech on the Internet. So based on these circumstances, Bangladesh should strengthen the control and guidance of the network media, formulate relevant laws and regulations, and strengthen the legal system. And control the media and personal speech. Once there are unfair remarks and endanger social security and people’s property security. The act of giving serious treatment according to law.

The Bangladeshi government should establish the principle of network access, and control the advertising and information issued by the company to prevent the harm of false information to the people (Shaheed, 1994). Improve the construction of laws and regulations for young people. Severely crackdown on the practice of cybercrime against young people, give them a heavy sentence and let them dare not carry out such illegal activities. Establishing the principle of network access, restricting groups of young people who are less educated and less able to identify, limiting their access time, and restricting access to individual websites Raise awareness of this incident and deal with cyberbullying cases in a positive and efficient way Promote the dangers of cyberbullying in campus social families Improve the awareness of self-protection among members of social family schools Establish an active and healthy network environment.

The most important fact is we should improve our own quality and Improve your safety awareness. Additionally, improve the identification of cyberbullying methods. After all, you should ask someone in your hand for help If you can’t distinguish your situation well. However, Protect your information and not disclose your personal information to anyone.


Faisal, M. (2017, October 3) THE EVOLUTION OF ICT SECTOR IN BANGLADESH. Retrieve from

Giddens, A. (2018). Globalization. In Sociology of Globalization (pp. 19-26). Routledge.

Hendricks, D, (2013). Complete History of Social Media: Then and Now. Retrieved from

Shaheed, F. (1994). Controlled or Autonomous: Identity and the experience of the network, women living under Muslim laws. Signs: Journal of Women in Culture and Society19(4), 997-1019.

List of Five Hard Skills and Soft Skills That I Need To Master To Become Efficient Leader

Hard Skills and Soft Skills That Need to Master to Become Efficient Leader. Top Five Hard and Soft Skills to become the Future Ready Leader.

Hard Skills and Soft Skills

 Hard Skills

A set of abilities and skills that are quantifiable and tangible. It refers to those skills that we can acquire in different ways such as by reading books, practicing, learning from TV or the internet, and so on.  For example, Computer Programing, driving, cooking, using different kinds of types of machinery.

Soft Skills

Soft skills refer to those skills or abilities that are not tangible but unquantifiable. These skills are one’s personal skill, their specialty. Soft skills cannot be taught, unlike hard skills. These are called people skills.

List of five hard skills that need to master
Bilingual or Multilingual

A leader must know foreign languages to communicate with people or leaders of other nations. It is essential for every leader, from a nation’s prime minister to an organization’s owner or stakeholders. Hence, I want to know this skill to collaborate, cooperate with other people of other countries.

Computer Expert

In the present time of globalization and the internet revolution, being a computer expert is very important. Every leader needs to know how to use a computer. I must have to know this skill for getting information to analyze, market assessment, learning new technologies to security development in every aspect.


A researcher enriches the world with new in-depth knowledge, influences people’s Perspectives, come up with new thoughts.  People all over the world get to know his findings and get to learn more.

Time Management

A leader must know to use his time properly. There are a lot of employees in his organization and he is the only responsible person who needs to manage everything. I want to learn managing time properly for making done all tasks on time.


A leader must have to be a good listener. He can’t just protest or disagree with every statement of his or her employee. A leader should try to listen to everyone’s statement before giving his or her statement. I want to be a good listener.

List of five soft skills that need to master

A good communicator can deliver his speech clearly. People will not believe your statement without clear speech. I want everyone to believe my words for my effective communication skill.


I need to be flexible in terms of different environments or situations.  I have to be calm to understand the situation before taking action. Angriness is very harmful if you get it when need to make a decision.


Teamwork is an important soft skill that makes a leader to be associated with employees or partners. I need this skill to build up unity to gain the objectives.


I want to have empathy skill that helps to understand the emotions of others. I think it is one of the most important skills that will make me able to feel other’s emotions and conditions.


A leader should never stop if he or she decides to start. It is very difficult to gain success without consistency. I want to have this skill for being a good leader in the future.

Personally I want to master all these hard and soft skills from now and onward to become a good leader. I think these skills would be quite enough for being a good leader.

Quality & Performance Excellence Chapter 3 Book Summary 8thEd Evans

Quality & Performance Excellence Chapter 3-Book Summary-8thEd-Evans. Quality & Performance Excellence-Book Summary-8th Edition-James R Evans. Chapter 3: Tools and Techniques for Quality Design and Control.

Chapter 3: Tools and Techniques for Quality Design and Control

All Chapters Links


  • Process Management: AT&T Process Management Principles:
  • Designing Quality Goods and Services: CDDD
  • Quality Function Deployment (QFD): (Yoji Akao-1970)
  • Building the House of Quality: (or QFD)
  • DFMEA:
  • Design for Manufacturability:
  • Design and Environmental Responsibility:
  • Design for Services:
  • Key Service Dimensions
  • Designing Quality Processes :
  • Design for Agility:
  • Poka-Yoke:
  • Two Levels of Mistake-Proofing:
  • Service Errors:
  • Control: Components of Control Systems:
  • Problems Caused by Variation:
  • Statistical Process Control (SPC):
  • Process Control in Action
Process Management:

Process management is the key activities necessary to achieve a high level of performance in key-value creation and support processes, identifying opportunities for improving quality and operational performance, and, ultimately, customer satisfaction

  1. Design
  2. Control
  3. Improvement
AT&T Process Management Principles:
  • Process quality improvement focuses on the end-to-end process.
  • The mind-set of quality is one of prevention and continuous improvement.
  • Every one manages a process at some level and is simultaneously a customer and a supplier.
  • Customer needs to drive process quality improvement.
  • Corrective action focuses on removing the root cause of the problem rather than on treating its symptoms.
  • Process simplification reduces opportunities for errors and rework.
  • Process quality improvement results from a disciplined and structured application of quality management principles.
Designing Quality Goods and Services:
  • Concept development, in which product functionality is determined based upon customer requirements, technological capabilities, and economic realities.
  • Design development, which focuses on product and process performance issues necessary to fulfill the product and service requirements in manufacturing or delivery.
  • Design optimization, which seeks to minimize the impact of variation in production and use, creating a “robust” design.
  • Design verification, which ensures that the capability of the production system meets the appropriate level of performance.
Concept Development and Innovation:
  • Concept development is the process of applying scientific, engineering, and business to produce a basic functional design that meets both customer’s needs and manufacturing or service delivery requirements.
  • Creativity is seeing things in new or novel ways.
  • Innovation involves the adoption of an idea, process, technology, product, or business model that is either new or new to its proposed application.

Quality Function Deployment (QFD): (Yoji Akao-1970) a process of translating customer requirements into technical requirements during product development and production. QFD benefits companies through improved communication and teamwork between all constituencies in the value chain, such as between marketing and design, between design and manufacturing, and between purchasing and suppliers.

Building the House of Quality: (or QFD)
  • Identify customer requirements.
  • Identify technical requirements.
  • Relate the customer requirements to the technical requirements.
  • Conduct an evaluation of competing products or services.
  • Evaluate technical requirements and development targets.
  • Determine which technical requirements to deploy in the remainder of the production/delivery process.

Quality & Performance Excellence Chapter 3 house of qulity

Figure 1: House of Quality


Design failure mode and effects analysis (DFMEA) – identification of all the ways in which a failure can occur, to estimate the effect and seriousness of the failure, and to recommend corrective design actions.

DFMEA Specifications:
  • Failure modes
  • Effect of failures on customers
  • Severity, likelihood of occurrence, and detection rating
  • Potential causes of failure
  • Corrective actions or controls

Quality & Performance Excellence Chapter 3-Book Summary-8thEd-Evans

Figure 2:Scoring Rubric/Head for DFMEA

Design for Manufacturability:

Design for manufacturability (DFM) is the process of designing a product for efficient production at the highest level of quality.

A Samsung manager noted that 70 to 80 percent of quality, cost, and delivery time is determined in the initial design stages.

Simplifying designs can often improve both cost and quality.

Design and Environmental Responsibility:

Design for environment, or  DFE, is the explicit consideration of environmental concerns during the design of products and processes and includes such practices as designing for recall ability and disassembly.

DFE offers the potential to create more desirable products at lower costs by reducing disposal and regulatory costs, increasing the end-of-life value of products, reducing material use, and minimizing liabilities.

Design for Services:
  • Outputs not as well-defined as in manufacturing
  • Higher interaction with customers
  • Involve both internal and external activities
Service Process Design:  (PEE)
  • Three basic design components:
  • Physical facilities, processes, and procedures
  • Employee behavior
  • Employee professional judgment.
Designing Quality Processes :
  • Identify the product or service: What work do I do?
  • Identify the customer: Who is the work for?
  • Identify the supplier: What do I need and from whom do I get it?
  • Identify the process: What steps or tasks are performed? What are the inputs and outputs for each step?
  • Mistake-proof the process: How can I eliminate or simplify tasks? What “poka-yoke” (i.e., mistake-proofing) devices can I use?
  • Develop measurements and controls, and improvement goals: How do I evaluate the process? How can I improve further?
Design for Agility:
  • Agility is a term that is commonly used to characterize flexibility and short cycle times.
  • Agility is crucial to such customer-focused strategies as mass customization, which requires rapid response and flexibility to changing consumer demand.
  • Enablers of agility include close relationships with customers to understand their emerging needs and requirements, empowering employees as decision-makers, effective manufacturing and information technology, close supplier and partner relationships, and breakthrough improvement.

An approach for mistake-proofing processes using automatic devices or methods to avoid simple human or machine error, such as forgetfulness, misunderstanding, errors in identification, lack of experience, absentmindedness, delays, or malfunctions.

Two Levels of Mistake-Proofing:

Prediction, or recognizing that a defect is about to occur and providing a warning; and detection

Recognizing that a defect has occurred and stopping the process.

Service Errors:

Task errors include doing work incorrectly, in the wrong order, or too slowly, as well as doing work not requested

Treatment errors arise in the contact between the server and the customer, such as lack of courteous behavior, and failure to acknowledge, listen, or react appropriately to the customer

Tangible errors are those in physical elements of the service, such as unclean facilities, dirty uniforms, inappropriate temperature, and document errors.

Customer errors in preparation arise when customers do not bring necessary materials to the encounter, do not understand their role in the service transaction, or do not engage the correct service.

Customer errors during an encounter can be because of inattention, misunderstanding, or simply a memory lapse, and include failure to remember steps in the processor to follow instructions

Customer errors at the resolution stage of a service encounter include failure to signal service inadequacies, learn from experience, adjust expectations, and execute appropriate post-encounter actions.

Control: It is the activity of ensuring conformance to requirements and taking corrective action when necessary to correct problems and maintain stable performance.

Components of Control Systems:

Any control system has three components:

  • a standard or goal,
  • means of measuring accomplishment, and
  • The comparison of actual results with the standard, along with feedback to form the basis for corrective action.
Statistical Thinking:
  • All work occurs in a system of interconnected processes
  • Variation exists in all processes
  • Understanding and reducing variation are the keys to success
Problems Caused by Variation:
  • Variation increases unpredictability
  • Reduces capacity utilization
  • Variation contributes to a “bullwhip” effect
  • Makes it difficult to find root causes
  • Variation makes it difficult to detect potential problems early.
Statistical Process Control (SPC):
  • A methodology for monitoring a process to identify special causes of variation and signal the need to take corrective action when appropriate.
  • When special causes are present, the process is deemed to be out of control.  If the variation in the process is due to common causes alone, the process is said to be in statistical control . Basically, statistical control means that both the process average and variance are constant over time.
  • SPC relies on control charts.
Quality & Performance Excellence-Book Summary-8th Edition-James R Evans

More Chapter Links:

Chapter 1: Introduction to Quality and Performance Excellence.

Chapter 2: Frameworks for Quality and Performance Excellence.

Chapter 3: Tools and Techniques for Quality Design and Control.