Discriminative Listening, Comprehensive Listening, Empathic Listening, Analytical Listening, and Appreciative Listening are the five types of listening. Examples of the Five Types of Listening. Difference between Discriminative Listening and Comprehensive Listening.
Listening means hearing with interpreting the message intentionally to provide feedback. It is an active process of giving attention to listen to the sounds. The active listening process has six steps: receiving, selecting, interpreting, understanding, evaluating, and responding to the message. Therefore, listening is the ability to receive, select, analyse, understand, assess, and react appropriately to the meaning of another person’s verbal and nonverbal messages. There are many types of listening that people use to communicate with each other.
In communication, people spend enormous time to listen(40 – 70%), speaking (20 – 35%), reading (10 – 20%), writing (5 – 15%). People listen most of the time in communication by using different types of listening strategies. Although there are many types of listening in the communication process, the author will discuss the basic five types of listening: discriminative, comprehensive, empathic, analytical, and appreciative Listening.
Types of Listening
The 5 Types of Listening are Discriminative Listening, Comprehensive Listening, Empathic Listening, Analytical Listening, and Appreciative Listening.
The 5 Types of Listening
- Discriminative Listening (Differentiate the sounds of the voice)
- Comprehensive Listening (Understanding the meaning of message)
- Empathic Listening (Understanding the feeling and emotions of the speaker)
- Analytical Listening (Evaluate the meaning of message based on evidence)
- Appreciative Listening (Seeking certain information)
Discriminative and Comprehensive Listening
1. Discriminative Listening
Discriminative listening means only interpreting the sound of the message rather than understanding the meaning of the message. It is also known as a fundamental type of listening; therefore, people learn discriminative listening from mothers’ wombs. This listening style involves hearing only the sound rather than listening to interpret the meaning of the message. It is the primary type of listening, where different sounds of words are recognised without understanding the meaning.
Example of discriminative listening
For Example, a Canadian person named Jon sits in Kualalumpur international airport in Malaysia. At the same time, two Malaysian people are speaking in the Malay language beside him. Actually, Jon does not understand what they are talking about, but he distinguishes males and females based on the tone of voice. Based on the sound, he also identifies their age. Thus, discriminative listening helps identify age, gender, anger, and happiness based on the sound.
2. Comprehensive Listening
Comprehensive Listening means understanding the meaning of the message rather than interpreting only the sound of the message. It is an active process of seeking the meaning of the message. Actually, It is the initial process of meaning the verbal and nonverbal messages, thoughts, ideas, and opinions. Listeners use knowledge and vocabulary to understand the meaning of the speaker’s message. It is not only the meaning of the words but also something more than that.
Listeners encounter obstacles or communication barriers to effective listening. These barriers or obstacles distract the listener from understanding the meaning of the message. They are also known as the communication noise to effective listening. The five types of noises or barriers to effective listening are physical barriers, physiological barriers, psychological barriers, factual barriers, and semantic barriers.
Example of Comprehensive Listening
For example, Ela is listening to her lecturer’s speech giving a lecture in the English language. She understands almost everything about her lecturer’s message. She can understand the meaning of the message. Thus, Ela is practicing the comprehensive type of listening.
What brand name comes to your mind when talking about soft drinks? Most of them answer Coca-Cola and Pepsi based on cognitive skills. It is also an example the comprehensive listening that is more than understanding the meaning of the message.
Difference Between Discriminative & Comprehensive Listening
|Discriminative listening refers to translating sounds into words and sentences.||In contrast, comprehensive listening means making meaning out of words and sentences rather than translating only.|
|It is all about assuming meaning from the tone and body language.||On the other hand, it is about using knowledge and vocabulary to understand the speaker’s speech.|
|Discriminative listening is a process of hearing but not listening.||In contrast, comprehensive listening is a style of listening rather than just hearing.|
|For example, it identifies a boy and a girl based on the sound of the voice.||For example, understanding what the boy and girl are talking about is.|
3. Empathic Listening
Empathic listening is understood as the feeling and emotions of the speaker; sometimes, the listener can feel what the speaker is feeling. Therefore, this listening needs good close attention, discriminative listening, comprehensive listening, and deep connection with the emotion of the speakers.
Example of Empathic listening
For example, the Audience is thinking about the same things that the speaker thinking.
4. Analytical Listening
Analytical Listening means focusing on evaluating and forming the appropriate meaning of the message based on evidence. So, It is related to critical thinking and analysis. However, It helps to assess if speakers are right or wrong, logical, or illogical. Analytical listeners understand why they accept or reject another member’s ideas and suggestions.
For example, speakers show a statistical report to persuade audiences, although audiences argue with others for better understanding.
5. Appreciative Listening
Appreciative listening refers to the listening behaviour where the listener seeks certain information to appreciate and meet their needs and goals. It is one kind of selective listening. Appreciative listeners are intended to listen to particular information that is important for them.
For example, I listen to a favourite song and poetry to seek the exciting words of the speech. Additionally, I am listening to a political speech to find out motivational words.