Tuckman’s Theory of Communication Stages With Advantages and Disadvantages

Tuckman’s Theory of Communication. Bruce Tuckman’s Five Stages of Group Development are Forming, Storming, Norming, Performing, and Adjourning.  Advantages and Disadvantages of Tuckman Theory PDF.

Tuckman’s Theory of Communication

Tuckman’s theory refers to the five stages of the group development model developed by Bruce Tuckman in 1965. It is also known as Tuckman’s model, Tuckman’s theory, Tuckman’s ladder, five stages of group development theory, Tuckman’s team development model, Tuckman’s theory of communication, and Tuckman’s stages.

Bruce Tuckman introduced his four stages of group development theory in 1965. However, in the 1970s, he added the fifth stage to his four stages of group development theory. In 1977, Tuckman and Mary Ann Jensen included the fifth and final stage in Tuckman’s theory. The name of the fifth stage is Adjourning, which represents the happiness of achieving the interdependent group goal by the group members. So, it became known as Tuckman and Jensen’s theory after adding the fifth stage.

Tuckman’s Stages of Group Development

Tuckman’s five stages of group development are Forming, Storming, Norming, Performing, and Adjourning. It is one of the appropriate theories for explaining the behavior of group members with dynamic characteristics. Additionally, a perfect theory describes how group members adjust and adapt to a group gradually.

Tuckman's Theory of Communication Five Stages Framework
Bruce Tuckman’s Theory of Communication

Five Stages of Tuckman’s Theory

The five Stages of Bruce Tuckman’s Theory in Communication are:

  1. Forming Stage
  2. Storming Stage
  3. Norming Stage
  4. Performing Stage
  5. Adjourning Stage
1. Forming Stage of Tuckman’s Theory: (Orientation)

Forming is the first stage of Tuckman’s theory of communication, also known as the five stages of the group development model. Usually, members carefully explore both personal and group goals in this stage. They feel uncomfortable working with a group of strangers or unfamiliar colleagues trying to understand and test personal relationships. Member also orients itself to itself.

Group Develops in the Forming Stage: 

  • Ice-breaking” stage.
  • Group members are uncertain about their roles.
  • Mutual trust is low.
  • There is a good deal of holding back to see who is in charge.
  • Conflict is beneficial and leads to increased creativity.
Primary Tension

Firstly, group members feel social unease and stiffness accompanying the getting-acquainted stage in a new group. They become overly polite with one another. Additionally, members don’t interrupt one another. They often speak softly and avoid expressing strong opinions, also talk less, and provide little in the way of content.

How to Solve the Tension?

Firstly, the members should be positive and energetic so that other members build positive attitudes toward them. Secondly, smile and Laugh at others when interacting with them. Additionally, nodding in agreement and exhibiting enthusiasm is a useful non-verbal cue to hold effective interactions. Group members should also be patient and open-minded, knowing that the primary tension will decrease with time. Finally, Be prepared and informed before your first meeting to help the group focus on its task.

2. Storming Stage of Tuckman’s Theory: (Power Struggle)

Storming is the second stage of Tuckman’s theory of Group Development. Group members become argumentative also emotional. The most confident members begin to compete for both social acceptance and leadership. Many groups try to skip this stage to avoid competition and conflict is necessary to establish a climate in which members understand the value of disagreeing. The conflicts among group members are also known as noise in communication.

Group Develops in the Storming Stage:
  • Time of testing (Testing leader’s policies and assumptions and how they fit into the power structure).
  • Subgroups take shape
  • Subtle forms of rebellion occur
  • Conflict ⇒ cohesion dialectic.
  • Leadership ⇒ follower ship dialectic.
Secondary Tension in Tuckman’s Model

Firstly, frustrations and personality conflicts are experienced by group members as they compete for acceptance and achievement within a group. Members have gained enough confidence to become assertive and even aggressive as they pursue positions of power and influence. They gain a high level of energy and agitation. The group becomes noisier, more dynamic, and physically active in this stage of group development. Usually, members start to speak in louder voices, interrupting and overlapping one another so that two or three people may be speaking simultaneously. Members sit up straight, lean forward, or squirm in their seats. Finally, everyone is alert and listening intently.

How to Solve the Tension?

Making jokes is very important to avoid tension in the second stage of Tuckman’s theory. They should work outside the group setting to discuss group members’ difficulties and anxieties.

3. Norming Stage of Tuckman’s Theory (Cooperation)

Norming is the third stage of Tuckman’s 5 Stages of Group Development Theory. Members start learning to work as a cohesive team and be task-oriented. They start developing “rules of engagement.” However, they feel more comfortable with one another and are willing to disagree and express opinions – communication becomes open. Finally, a feeling of trust and clear goals emerge inside the group.

Group Develops in the Norming Stage:
  • Group more cohesive.
  • Less conflict with increasing team member interactions and interdependence of work tasks.
4. Performing Stage of Tuckman’s Theory: (Synergy)

Performing is the fourth stage of Tuckman’s 5 Stages of Group Development theory. Members become fully engaged and eager to work at this stage. Members adjust and adapt to the situation and also start solving critical problems. Group identity, loyalty, and morale are generally high in this stage. However, disagreements occur, but members usually resolve them intelligently and amicably. Finally, Interaction patterns reflect virtually no tension; the members are cheerful, loud, boisterous, laughing and verbally backslapping each other”.

Group Develops in the Performing Stage:
  • Activity focused on problem-solving.
  • Work done without hampering others.
  • The climate of open communication and full engagement.
5. Adjourning Stage of Tuckman’s Theory: (Closure)

Adjourning refers to the fifth stage of Tuckman’s 5 Group Development Theory. Members have usually achieved their common goal and may begin to disband. It also represents whether the group members will work together or form a new group. Finally, they are happy with their achievements but feel lost when the group dissolves.

  • Disband = confront relational issues (For example, how to retain friendships with other members).
Group Develops in the Adjourning Stage:
  • Work completed; group moves on to other activities.
  • Opportunity for leaders to emphasize valuable lessons.
Tuckman’s Theory of Communication

Tuckman’s theory of communication has significant theoretical and practical contributions to research. The Five Stages of Tuckman’s Theory of Communication are Forming, Storming, Norming, Performing, and Adjourning. Although in 1965, Tuckman proposed a four-stage group development theory but later added the fifth stage called adjourning. Tuckman’s theory assists group members in subduing the group barriers. It also helps to adjust them in the group gradually.  Therefore, it is known as a group facilitation theory. Tuckman’s group development theory consists of five stages that facilitate group formation and development.

Tuckman identified both the advantages and disadvantages of group communication; therefore, he provided suggestions for reducing the barriers to group communication.

Advantages and Disadvantages of Tuckman’s Theory

The Tuckman model has both theoretical and practical advantages and disadvantages. Many researchers have identified the pros and cons of the Tuckman theory. It is also known as the strengths and limitations of the Tuckman model.

Advantages of Tuckman’s Theory

1. Concise Framework for Understanding Group Dynamics: Tuckman’s model provides a structured framework for understanding the natural stages of group development. It clarifies the specific stages of any group and team discussion; for instance, the five stages of group development are forming, storming, norming, performing, and adjourning. Tuckman’s theory helps to understand more about primary and secondary tension generated from group communication. It also recommends reducing the tensions among members and influencing group activities. It is essential to reduce the tension among the group because the tensions are obstacles to achieving the group goal. Additionally, the theory strengthens the relationship among group members and motivates them to be productive. Finally, the Tuckman group’s developing theory shows the perfect and successful way of solving group uncertainty issues and gaining interdependent goals.

2. Predictive Capability: By recognizing the typical stages of group development outlined in the model, leaders can predict potential challenges and issues. This predictive capability enables proactive intervention to address conflicts, facilitate communication, and foster cohesion within the group.

3. Facilitates Team Building: Tuckman’s model emphasizes the importance of communication, trust-building, and goal-setting in group development. It guides leaders to actively promote team-building activities and create an environment conducive to collaboration and goal achievement.

4. Enhanced Leadership Effectiveness: Understanding Tuckman’s model allows leaders to adapt their leadership style to the group’s needs at each stage of development. Effective leaders can provide support, direction, and empowerment as necessary, facilitating the group’s progress toward maturity and productivity.

Disadvantages of Tuckman’s Theory

1. Oversimplification: Critics argue that Tuckman’s model oversimplifies the complexities of group dynamics. Real-world groups may not always linearly progress through the stages, and the model may overlook individual differences, cultural influences, and external factors that can impact group development.

2. Focus on Conflict: The emphasis on conflict in the Storming stage of Tuckman’s model may reinforce negative stereotypes about group dynamics. While conflict can be a natural part of group development, an overemphasis on conflict may neglect the importance of relationship-building and collaboration in achieving group goals.

3. Limited Practical Application: In dynamic and rapidly changing environments, Tuckman’s model may have limited practical application. Groups operating in fast-paced settings may not have the luxury of progressing through each stage sequentially and may need to adapt more quickly to changing circumstances.

4. Neglect of External Influences: Tuckman’s model primarily focuses on internal group dynamics and may neglect external factors such as organizational culture, leadership style, and external pressures. Ignoring these influences may limit the model’s applicability in diverse organizational contexts.

5. Difficult to Maintain: Tuckman’s theory consists of five important stages that are difficult to maintain one by one. Group members need to follow different instructions to maintain effective communication and a good relationship with group members. Additionally, there is no instant solution to solve all conflicts in group communication, although it suggested some recommendations to reduce conflicts. Furthermore, Tuckman’s model did not mention what would have happened if the storming stage did not end. Finally, Tuckman’s model has failed to discuss why the group changes over time. These are the Advantages and Disadvantages of Tuckman’s Theory.

Conclusion

This article offers elaborate information about Tuckman’s theory of group development. It explains the five stages of group development in social groups. The author suggests tricks to reduce group conflicts and noise in communication. Finally, this article mentions the advantages and disadvantages of Tuckman’s theory. Thus, this content benefits students, researchers, instructors, researchers, group members, and leaders. It enables the group leader to regulate the team properly to achieve common goals.

Citation for this Article (APA 7th Edition)
Kobiruzzaman, M. M. (2024). Tuckman Theory of Communication, Advantages, and Disadvantages. Educational Website For Online Learning. https://newsmoor.com/tuckmans-model-five-stages-of-group-and-team-development-theory/
Tuckman 1965 Reference Apa 7th Edition

Tuckman, B. W. (1965). Developmental sequence in small groups. Psychological Bulletin63(6), 384.

Advantages and Disadvantages of Small Group Communication PDF

Small-Group Communication Advantages and Disadvantages. Six Benefits or Advantages of Small Group Communication. Also, Disadvantages of Small Group Communication.

Small-Group Communication

Small group communication refers to the intercommunication among a small number of people who communicate regularly to achieve a shared goal. It is also known as a small group discussion or team interaction. Small group communication is essential for group learning. The vital features of group communication are Goals, Members, Interaction, Interdependence, and Working. These elements are inevitable to conduct small group communication. The members are the primary elements of the group communication who form the small group to achieve a common goal. For example, a small group of students communicates regularly to complete group assignments.

Small Group Communication Definition By Scholars

The definitions of small group communication by different scholars are as follows:

A small group is an interaction between two or more individuals who interact over time to achieve common group goals or achieve individual goals valued by each member who believes that this group can help them achieve them (Harris & Sherblom, 2018).

A limited number of people who communicate face-to-face share a common understanding of an interdependent goal, influence one another, and express a sense of belonging to the group (Schultz, 1996).

Two or more persons interact with one another so that each person influences another person (Jones, George, and Hill, 2000).

According to David and Chris (2009), a small group of a few people engaged in communication interaction over time in a face-to-face or computer-mediated environment with common goals and norms and has developed a communication pattern for meeting their goals in an Interdependent manner.

Small group members encounter a few stages and barriers to achieving individual and group goals. According to Tuckman’s group discussion theory, the five steps of small group communication are forming, storming, norming, performing, and adjourning. The four barriers in group communication are ethnocentrism, stereotyping, prejudice, and discrimination.

Examples of Small Group Communication
Five Examples of small group communication are:
  1. Nuclear family members communicate with each other.
  2. A small group of students communicates to complete assignments.
  3. A few employees discuss completing office projects.
  4. The football team members discuss how to yield victory.
  5. The Political leaders discuss how to ensure victory in the election.

Recently, virtual communication has become very prevalent in our society. Politicians, students, employees, and businessmen create a virtual group to communicate via virtual meeting platforms. People also build small groups to achieve personal, educational, and professional goals. Students conduct a virtual meeting for group study.

Examples of small group communication

Small group communication occurs in various contexts and settings, involving a limited number of individuals who interact and collaborate to achieve common goals or objectives.

The author represents five examples of small-group communication:

  1. Team Meetings at Organization: A group of employees gathers regularly to complete office tasks. They meet and sit together to discuss project updates, brainstorm ideas, allocate tasks, and address challenges. Team meetings facilitate collaboration, decision-making, and problem-solving among members working towards a shared goal. They keep meeting minutes to keep records.
  2. Study Groups in College: Students form small study groups to review course material, prepare for exams, and work on group assignments. These study groups provide opportunities for peer learning, knowledge sharing, and academic support in a more informal and collaborative environment.
  3. Family Discussions: Family members come together to have discussions about important decisions, such as planning a vacation, resolving conflicts, or addressing household responsibilities. Small group communication within families promotes understanding, cohesion, and shared decision-making.
  4. Community Task Forces: A small group of community members forms a task force to address a specific issue or concern, such as improving neighborhood safety or organizing a community event. Task force meetings involve brainstorming ideas, coordinating efforts, and mobilizing resources to achieve community goals.
  5. Support Groups: Individuals facing similar challenges or experiences come together in support groups to share their stories, encourage, and offer emotional support. Whether it’s a support group for addiction recovery, grief counseling, or mental health, small-group communication fosters empathy, validation, and healing among participants.

These examples illustrate how small group communication occurs in various contexts, serving different purposes such as collaboration, learning, decision-making, support, and community engagement.

Characteristics of Small Group Communication

The five characteristics of small group communication are members, goals, interactions, working, and interdependence.

Advantages and Disadvantages of Small Group Communication

Every group communication is intended to achieve a common goal. Thus, group members communicate to achieve their individual and shared goals. However, every group discussion or communication has its advantages and disadvantages. For example, the benefits of Small Group communication are superior performance, Greater member satisfaction, Greater civic engagement, More learning, More creativity, Enhanced cultural understanding, and so on. In contrast, the disadvantages of small group communication are more time, energy, and resources, conflict, social loafing, blaming for shared errors, sleeping members, and scheduling problems.

Based on the study, the author has outlined a list of the advantages and disadvantages of Small Group Communication.

Firstly, the author will discuss six advantages of small group or team communication or discussion. After that, discuss six disadvantages of a small group or team communication or discussion.

Small Group Communication Advantages and Disadvantages
Small-Group Communication Advantages and Disadvantages

Six Advantages of Small Group Communication

  1. Superior performance
  2. Greater member satisfaction
  3. Greater civic engagement
  4. More learning
  5. More Creativity
  6. Enhanced cultural understanding
1. Superior Performance

According to MIT Management Professor Peter Senge: “If you want something really creative done, you ask a team to do it, instead of sending one person off to do it on their own.” Groups make better decisions and also solve problems incredibly complex and unclear problems. Finally, groups share the workload among group members.

2. Greater Member Satisfaction

Social benefits – the opportunity to make friends, socialize, receive peer support, and feel part of a unified and successful team or group. The more opportunities group members have to communicate with one another, the more satisfied they are with the group experience.

3. Greater Civic Engagement

You can apply theories, methods, and tools to better engage in service to the community you learn in a group communication course. 

4. More Learning
  • A group provides many resources to work on a problem
  • “Synergistic” effect (Buckminster Fuller, the architect of the geodesic)
  • Synergy = the sum is more significant than its parts
  • Members can also learn from other members
  • New members learn from veterans; similar amateurs learn from experts.
  • They also learn more about how to work as a group in contrast to just merely topics they discuss.
  • It also helps in the decision-making process.
  • It is the product of interacting individuals stimulating one another so that what emerges is a product that no one member could accomplish working alone.
  • Additionally, it allows group members to share collective information, stimulate critical thinking, challenge assumptions, and raise achievement standards.
  • In the academic context, collaborative learning promotes higher individual achievement in knowledge acquisition, retention, accuracy, creativity in problem-solving, and higher-level reasoning.
5. More Creativity

The key to creativity is the mental flexibility required to mix thoughts from our many experiences. Groups provide a creative multiplier effect by tapping more information, brainpower, and insights.

6. Enhanced Cultural Understanding

Members differ in characteristics, life experiences, cultures, interests, and attitudes. Therefore, group members get a chance to enhance their cultural understanding of others. Working effectively = understanding, respecting, and adapting to differences in members’ skills, experiences, opinions, behavior, and differences in gender, age, ethnicity, nationality, religion, race, status, and worldviews.

Six Disadvantages of Small Group Communication
  1. More time, energy, and resources
  2. Conflict
  3. Social Loafing
  4. Blaming for shared errors
  5. Sleeping Member
  6. Scheduling
1. More Time, Energy, and Resources

A group needs more time, energy, and resources to discuss issues and analyze and resolve problems. In contrast, less time, energy, and resources are required when an individual works alone.

 A group does not have a long attention span; instead, it has a short attention span (David Berg, 1967). However, a long attention span is inevitable to complete a task within the period.

In group communication, they tend to get side-tracked. Similarly, topics that do not pertain to the discussion may be brought up.

2. Conflict

Disagreement = aggressive also disruptive

Group members are often confronted with an individual who wants to take over; therefore, conflict exists in group communication.

3. Social Loafing

Social loafing refers to the idle activity of a person or group member who pays less effort than other members to achieve a goal. They work very well alone to complete their tasks but spend less effort working in a group. Therefore, sometimes, social loafing stimulates a group less productive.

4. Blaming for shared errors

A proverb says that to err is human. Errors come from personal and group activities; therefore, it is essential to identify the root cause of errors and the person who creates them. Sometimes, group members do not acknowledge shared mistakes; instead, they blame each other. Therefore, blaming for shared mistakes might increase conflict among group members, which reduces productivity.

5. Sleeping Member

Sleeping members are always barriers to reducing production in Small groups because they do not achieve the goal.

6. Scheduling Problem

Scheduling a group or team meeting is a challenge the group faces regularly. Usually, all group members are unavailable to join the meeting simultaneously because of their busyness. Hence, it reduces group productivity not for scheduling regular meetings among members. Therefore, scheduling group meetings is essential in increasing group members’ commitment.

Conclusion

The advantages and disadvantages of small group communication have been discussed elaborately in this article so that readers know about a small group or team communication. Of course, the group or team must take the necessary steps to communicate effectively among group members. However, reducing the disadvantages of small-group communication will surely increase productivity.

The Rationale for Studying Small Group Communication

Firstly, we live among many small groups; for example, your family group and groups of close friends. Additionally, colleagues at work, social and recreational clubs, athletic teams, and many more. In addition, The world of work—government, politics, health, a business group. The work relies on small groups of experts to gather, interpret, and present data to the decision-makers in their organizations. Similarly, Learning how to act and react in a group can help you overcome anxiety and uncertainty. Finally, Help you diagnose and improve your performance.

Citation for this Article (APA 7th Edition)

Kobiruzzaman, M. M. (2024, March 13). Advantages and Disadvantages of Small Group Communication PDF. Newsmoor. https://newsmoor.com/advantages-and-disadvantages-of-small-group-communication-pros-cons/

References
Berg, D. M. (1967). A thematic approach to the analysis of the task‐oriented, small group. Communication Studies18(4), 285-291.
Harris, T. E., & Sherblom, J. C. (2018). Small group and team communication. Waveland Press.
Schultz, D. E. (1996). The inevitability of integrated communications. Journal of Business Research37(3), 139-146.